Terms of service

Terms of Service

Last updated: 12/11/2025

Welcome to Strada254. By accessing or making a purchase from our website https://strada254.com, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or placing any orders.

1. General Information

Strada254 (“we,” “our,” “us”) operates an online store that offers fashion and lifestyle products for sale in Kenya and internationally.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to comply with these Terms.

We reserve the right to update, change, or replace any part of these Terms at any time. Changes will take effect immediately upon posting on our website.

2. Online Store Terms

You must be at least 18 years old or have the consent of a parent or guardian to use this site.
You may not use our products for any illegal or unauthorized purpose.
You agree not to transmit any worms, viruses, or malicious code that may affect the website’s operation.

3. Products and Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.
Prices are subject to change without notice.
We make every effort to display product colors and images as accurately as possible, but we cannot guarantee your screen’s display will match the product’s actual color.

4. Orders and Payments

Orders are confirmed only after payment has been successfully processed.
We accept payments through [insert payment options – e.g., M-Pesa, debit/credit card, PayPal, etc.].
We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.

5. Shipping and Delivery

Shipping timelines are provided at checkout and may vary depending on your location.
We are not responsible for delays caused by courier services or customs processes.
Delivery fees are non-refundable unless otherwise stated.

6. Returns and Refunds

Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds.

7. Accuracy of Information

We strive to provide accurate and up-to-date information on our website. However, we are not responsible if information made available on this site is inaccurate, incomplete, or outdated.
The material is provided for general information and should not be relied upon as the sole basis for decision-making.

8. User Accounts

You may be required to create an account to make a purchase. You are responsible for maintaining the confidentiality of your account details.
We reserve the right to terminate accounts that violate our policies or engage in fraudulent activity.

9. Intellectual Property

All content on this site—including text, graphics, logos, product images, and designs—is the property of Strada254 and protected under copyright and trademark laws.
You may not reproduce, distribute, or exploit any part of the website or its content without written permission.

10. Limitation of Liability

Strada254 shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
Our total liability shall not exceed the amount paid for your order.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes shall be subject to the exclusive jurisdiction of Kenyan courts.